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The HYPERPC Warranty Premium package for HYPERPC computers provides
up to 1 year of professional technical support.
Your warranty from HYPERPC ensures your computer is protected in any situation. We value your trust and offer a warranty extension service
for additional confidence and peace of mind. Extend your warranty today to enjoy uninterrupted operation of your computer.
Customers who have ever dealt with warranty repairs of a personal computer will truly appreciate the service we offer.
So, what makes our HYPERPC warranty different from other companies?
| Like Others | Optimal | Premium | Exclusive | |
|---|---|---|---|---|
| Cost | free | free | 9% of PC cost | 19% of PC cost |
| Warranty | ||||
| Warranty | 1 year |
1+1 year*
Conditions for the second year warranty are to be clarified with the manager.
|
3 years | 3 years |
| Replacement with new components without repair | no | yes | yes | yes |
| Warranty replacement period | 45 days | 10 days | 7 days | 3 days |
| Support | ||||
| Response time to a request | 24 hours | 5 hours | 3 hours | 1 hour |
| Personal engineer | no | yes | yes | yes |
| Consultation for first start-up and setup of PC and licensed software | no | yes | yes | yes |
| Remote PC connection for diagnostics, testing, and setup | once (diagnostics only) | 10 times | unlimited | unlimited |
| Logistics | ||||
| Free delivery to and from service center | no | no | 2 times | unlimited |
| Free technician visit | no | no | 2 times | unlimited |
| Urgent delivery to service center | no | upon agreement | next day | same day |
| Replacement PC | no | possible for an additional fee | yes | yes |
| Setup and testing | ||||
| PC stress testing duration | 4 hours | 6 hours | 8 hours | 12 hours |
| Testing in real games and software chosen by the client | no | possible for an additional fee | yes, 1 game | yes, 3 games |
| Installing new drivers, optimizing Windows performance | yes | yes | yes | yes |
| BIOS update and optimal parameter setup | yes, standard setup | yes, performance and noise level optimization | yes, with client-specific profile saving | yes, with client-specific profile saving |
| Fan operation parameter setup | yes, standard setup | yes, improved fan profile setup | yes, individual fan tuning based on PC load | yes, individual fan tuning based on PC load |
| RGB lighting operation setup and synchronization | no | yes, installation of lighting control software | yes, installation of lighting control software | yes, installation of lighting control software and color adjustment upon client's request |
| Providing test results | no | basic report | extended report | extended report, test results screenshots |
| Flash drive with system recovery point | no | no | no | yes |
| Maintenance and Upgrade | ||||
| Free maintenance during warranty period | no | no | once during warranty period | twice during warranty period |
| Possibility of future upgrades with trade-in of old components | no | yes | yes | yes |
| Future discount on services when upgrading PC | no | 5% | 7% | 10% |
| Future discount on components when upgrading PC | no | 3% | 7% | 10% |
| Upgrade using components purchased by the client | no | yes | yes | yes |
| Production | ||||
| Photo reports on production progress | no | yes | yes | yes + video report |
HYPERPC Company manufactures computers and installs software, so we perfectly understand our systems. If you need help or simply want to learn how to maximize the use of your HYPERPC, we are always at your service.
Discover all you need from our knowledgeable specialists. If you encounter any problem, just contact the HYPERPC technical support service, acclaimed by our users. Dial the number and receive advice from one of our experts. A single phone call can help solve most problems.
If your HYPERPC requires diagnostics, repair, or setup, submit a request, and we will quickly solve your problem.