HYPERPC Return and Exchange Policy

We strive to ensure that you are completely satisfied with your purchase.
Learn about our return and exchange conditions, which we’ve made simple and clear.

 

Product Return

We take pride in the high quality of our products. However, if the item does not meet your needs, in addition to exchanging it for a suitable product, you have the right to refuse it at any time before its delivery, as well as within 14 days after delivery.

When returning/exchanging an item, the product’s condition, packaging integrity, and completeness should be preserved.

We will do everything possible to resolve any situation promptly and ensure your satisfaction with our products.

Quality You Can Rely On

HYPERPC product quality is our main pride. The likelihood of defects is only 0.01%, and we make every effort to ensure that every product meets the highest standards. All our computers undergo strict quality control at every stage of production, guaranteeing flawless performance.

   
   
   
   
   
   
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Simple and Convenient Return Process

We have made the return and exchange process as clear and convenient as possible, so you don't have to waste extra time and nerves. Follow these simple steps, and we'll take care of the rest:

01. Contact Us

Reach out to our store or submit a request for a return or exchange on our website. We will contact you to clarify all details and help you start the process. Our support team is always ready to answer all your questions and make this step easy and comfortable.
Submit a Request

02. Provide Documents

To process a return or exchange, you will need a document proving your identity and a purchase receipt. These documents will help us quickly and correctly process the request so that you can receive your money or exchange the product without unnecessary delays.

03. Product Inspection

After submitting the request, we will conduct a product inspection. The inspection may take up to 10 days, during which our service center will ensure that the product meets the return conditions. If the product is of proper quality, it is essential that it is fully equipped, without signs of use, and in its original packaging.

04. Return or Exchange

After the inspection, you will receive a decision on the return or exchange. We strive to make this stage as fast as possible so that you are not left without the necessary equipment. Refunds are processed within 10 days of the decision, and product exchanges within 7 days. If additional checks are required, such as complex technical analysis, this process may take up to 20 days, but we always keep you informed at every stage.
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We're Here to Help

If you have any questions about returns or exchanges, our support team is always ready to help. We do everything possible to ensure that our customers feel confident and comfortable at every stage of their interaction with HYPERPC. Fill out the form, and we will contact you shortly to answer all your questions.

Return or Exchange

Fill out the form, and we will contact you shortly to answer all your questions.

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