HYPERPC Return and Exchange Policy

We strive to ensure that you are completely satisfied with your purchase.
Learn about our return and exchange conditions, which we’ve made simple and clear.

Return of Goods of
Proper Quality

If the product doesn't suit you, you can return it within 7 days of receiving it. The product must be in new condition, without any signs of use, fully complete, and in its original packaging. You will need a receipt or another document confirming the purchase. We always aim to accommodate our customers and make the return process as comfortable as possible for you.

Return or Exchange
of Defective Goods

We pride ourselves on the high quality of our products, and the chance of defects is only 0.02%. However, if you discover defects, you have the right to:

Request free defect repair.
Exchange the product for a similar or another one with a price adjustment.
Return the product and receive a full refund.

All defects are confirmed by a service center report. We will do everything possible to resolve the issue and ensure your peace of mind.

Quality You Can Rely On

HYPERPC product quality is our main pride. The likelihood of defects is only 0.02%, and we make every effort to ensure that every product meets the highest standards. All our computers undergo strict quality control at every stage of production, guaranteeing flawless performance.

Simple and Convenient Return Process

We have made the return and exchange process as clear and convenient as possible, so you don't have to waste extra time and nerves. Follow these simple steps, and we'll take care of the rest:

01. Contact Us

Reach out to our store or submit a request for a return or exchange on our website. We will contact you to clarify all details and help you start the process. Our support team is always ready to answer all your questions and make this step easy and comfortable.

Submit a Request

02. Provide Documents

To process a return or exchange, you will need a document proving your identity and a purchase receipt. These documents will help us quickly and correctly process the request so that you can receive your money or exchange the product without unnecessary delays.

03. Product Inspection

After submitting the request, we will conduct a product inspection. The inspection may take up to 10 days, during which our service center will ensure that the product meets the return conditions. If the product is of proper quality, it is essential that it is fully equipped, without signs of use, and in its original packaging.

04. Return or Exchange

After the inspection, you will receive a decision on the return or exchange. We strive to make this stage as fast as possible so that you are not left without the necessary equipment. Refunds are processed within 10 days of the decision, and product exchanges within 7 days. If additional checks are required, such as complex technical analysis, this process may take up to 20 days, but we always keep you informed at every stage.

HYPERPC Return and Exchange Policy

Easy Return
No Questions Asked

Return of Goods of
Proper Quality

Return or Exchange
of Defective Goods

Quality You Can Rely On

Simple and Convenient Return Process

01. Contact Us

02. Provide Documents

03. Product Inspection

04. Return or Exchange

We're Here to Help

HYPERPC Return and Exchange Policy

Easy Return No Questions Asked

Return of Goods of Proper Quality

Return or Exchange of Defective Goods

Quality You Can Rely On

Simple and Convenient Return Process

01. Contact Us

02. Provide Documents

03. Product Inspection

04. Return or Exchange

We're Here to Help

Return or Exchange

Easy Return
No Questions Asked

Return of Goods of
Proper Quality

Return or Exchange
of Defective Goods