Service Appointment

Our hotline is available for our customers at +971 4 526 3600, where you’ll receive expert consultation from our specialists. The line is open daily from 10 AM to 7 PM. You can also contact us via email, messengers, and social media — we’re always here to help!

The warranty for HYPERPC computers ranges from 1 to 3 years, depending on the service package you choose. The standard warranty is 1 year, but you can opt for the Optimal, Premium, or Exclusive package, which extends the warranty period and provides additional benefits.

• Pick-up of your PC by a HYPERPC courier or transport company — at our expense under the logistics package or at the delivery rate if the package has expired;
• You can personally bring your PC to one of our service centers.

The chances of issues are minimal. Every HYPERPC undergoes 8-hour stress testing before shipping, and the likelihood of malfunctions is less than 1%. However, if something happens, you can always contact us in any convenient way. We’ll provide remote diagnostics and assistance, and if necessary, direct you to one of our authorized service centers.

• Base — included for free and provides replacement of components within 45 days and standard service conditions;
• Optimal — replacement of components within 14 days, expedited service with a response to requests within 5 hours, and software support (2 consultations);
• Premium — replacement of components within 10 days, response to requests within 3 hours, up to 4 software consultations;
• Exclusive — replacement of components within 5 days, response to requests within 1 hour, and a substitute computer for clients in Dubai.

HYPERPC has been in the computer industry for over 15 years. During this time, more than 50,000 satisfied customers worldwide have become owners of our powerful gaming PCs. Our reputation is our pride.